If this is an emergency, please call 911 immediately.
Looking for someone to call in the middle of a crisis? Please, identify your need and look at the list below. If you cannot find what you are looking for, reach out to our advocacy department at 267-765-0309 for more guidance. Crisis can be stressful and become anxiety inducing, we hope these resources provide some relief and solutions to your crisis.
Adult Protective Services:
DHS Statewide Protective Services Hotline: 1-800-490-8505
Philadelphia Corporation for Aging Helpline: 215-765-9040
Child Abuse/Neglect:
DHS Reporting ChildLine: 1-800-932-0313
Childhelp National Child Abuse Hotline: Call or text 1-800-4-A-CHILD (1-800-422-4453)
Intellectual Disability Services
Main Office: 215-685-5900
Emergency Line: 215-829-5709
Disaster or Natural Disaster Relief
Federal Emergency Management: 1-800-621-FEMA (1-800-621-3362) TTY 1-800-462-7585
Local Information for help during natural disaster or everyday needs: dial 211
Emergency Hotlines
Mental Health Crisis Line: 215-685-8255
Child Protective Services: 215-683-6100
Adult Protective Services: 877-401-8835
Domestic Violence Hotline: 866-723-3014
Homeless Outreach Hotline: 215-232-1984
Emergency Shelter
Women and Children: Apple Tree Family Center, 1430 Cherry St., Philadelphia PA 19102: 215-686-7150
Single Men: Roosevelt Darby Center, 802 N. Broad St., Philadelphia PA 19130: 215-685-3700
Men or Women with Children: Red Shield Family Residence, 715 N. Broad St., Philadelphia PA 19123: 215-787-2887
Youth (under 21 only): Youth Emergency Shelter, 1526 Fairmount Avenue, Philadelphia, PA 19130: 215-787-0633
Covenant House, 31 E. Armat St., Philadelphia, PA 19144: 215-951-5411
Mental Health and Substance Abuse:
Disaster Distress Helpline: 1-800-985-5990 or text TALKWITHUS to 66746. Visit this link for more information: https://www.visionforequality.org/wp-content/uploads/2020/09/Warm_LIne-Are-you-feeling-lonely.pdf
Crisis Text Line: Text “PA” to 741-741
Philadelphia Mobile Emergency Team: 215-685-6440
Statewide Support & Referral Helpline: 1-855-284-2494. For TTY, dial 724-631-5600
Southeastern PA Crisis Hotlines:
Bucks County: 800-499-7455
Chester County: 877-918-2100
Delaware County: 855-889-7827
Montgomery County: 855-634-4673
Philadelphia County: 215-686-4420
Veteran Crisis Line: 1-800-273-TALK (8255)
PA Health Care Rationing Hotline: 1-800-692-7443, extension 402.
Response Centers for Substance Abuse/Mental Health Emergencies:
Children Only: Children’s Crisis Response Center Project at Einstein Hospital: 215-951-8300
Children and Adolescents: Pennsylvania Hospital CRC: 215-829-5433
Children and Adolescents: Philadelphia Children’s CRC: 215-878-2600
Get Help Now Hotline (for substance use disorders): 1-800-662-4357
Northeast Philadelphia: Friends Hospital: 215-831-2600
Northwest Philadelphia, Germantown, & Roxborough: Einstein Hospital at Germantown: 215-951-8300
North Philadelphia: Temple CRC @ Episcopal Hospital: 215-707-2577
Center City & South Philadelphia: Hall-Mercer/Pennsylvania Hospital: 215-829-5249
West & Southwest Philadelphia: Mercy Hospital: 215-748-9525
National Helpline: 1-800-662-HELP (4357)
Lighthouse Network: 1-877-562-2565
Net Access Point 24/7 Detox Center: 844-533-8200
Substance Abuse Treatment
Community Behavioral Health 888-545-2600
Behavioral Health Special Initiative 215-546-1200
Council on Compulsive Gambling 800-848-1880
Find a Rehab Center in Philadelphia
Rape/Sexual Violence:
National Domestic Violence Helpline: 1-800-799-7233 or 1-800-787-3224 (TTY)
Philadelphia Domestic Violence Hotline: 866-723-3014
Pennsylvania Sexual Assault Helpline: 1-888-772-7227
Women Organized Against Rape: 215-985-3333
Suicide:
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
Philadelphia Suicide and Crisis Center: 215-686-4420
En español: línea Nacional de Prevención de Suicidio: 1-888-628-9454
Lifeline Chat, available 24/7, is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat at https://suicidepreventionlifeline.org/chat/.
Violent Crime:
National Domestic Violence Helpline: 1-800-799-7233 OR 1-800-787-3224 (TTY)
Philadelphia Domestic Violence Hotline: 866-723-3014
Philadelphia Police Department Non-Emergency dial 311
West/Southwest Victim Services Program: 215-748-7780